H. Quincy Long at Pikes Place Fish Market in Seattle, WA
President and Owner H. Quincy Long has actively applied the FISH! Philosophy to Quest Trust Company. The inspiration for the FISH! Philosophy is the Pike Place Fish Market in Seattle, which transformed itself from a run-of-the-mill fish stand to a world-famous tourist attraction through the joyous enthusiasm, commitment, and playful antics of its fishmongers.
It has four parts:
Be there: Listen to customers and fellow employees and be there for them.
Choose your attitude: Decide to bring more enthusiasm to work.
Make their day: Include your customers in the energy and fun.
Play at work: Discover ways to have more fun and instill more energy at work
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