Quest Trust Company Accounts Transitioned to Inspira Financial
Quest Trust Company (QTC) transitioned accounts to Inspira Financial Trust, LLC (Inspira) on Sept. 3, 2024. With this transition, accountholders will receive the best of both worlds — the stability of being a part of a larger company with more resources, combined with the high-quality education and customer service they have come to expect from QTC.
The Benefits of Becoming an Inspira Accountholder
- Inspira is a leading provider of health, wealth, retirement, and benefits with more than 8 million accountholders and $62 billion in assets under custody.
- Self-directed IRAs (SDIRAs) and alternative assets are a core part of Inspira’s business, guaranteeing clients a high level of expertise. Learn more about Inspira self-directed IRAs.
- Inspira offers a broad range of services beyond SDIRAs, such as access to 1031 exchanges.
- Continuing education on SDIRAs and investing topics is an important component of Inspira’s self-directed IRA business.
QTC was founded 20 years ago by H. Quincy Long with the goal of educating the public and making SDIRAs available to all investors. During his tenure, Quincy has become a leading authority on SDIRAs, while QTC has serviced over 20,000 accountholders. With Quincy’s retirement, the importance of offering self-directed education will remain, as Inspira strives to empower more investors to take control of their financial future.
For clients concerned about the impact on their accounts and investments, rest assured that very little is changing at this time. With this transition, fees will remain the same and QTC staff will continue servicing accounts throughout a transition period of several months.
We want to thank you for the opportunity to serve your self-directed account needs. We look forward to discussing the new opportunities this transition will bring and are committed to ensuring a seamless experience. Inspira is excited to welcome you aboard.
Your Frequently Asked Questions (FAQs)
These FAQs are designed to address common questions you may have about the transfer of your account to Inspira and the new platform that you will utilize for account management. While Inspira has been the custodian of your account since Sept. 3, 2024, the Quest platform has continued to be leveraged to support these accounts. Now, we are ready and excited to move the accounts to the Inspira platform. For any additional questions or concerns, please contact QTC's support team at 855-386-4727, Monday through Friday, 8:30 a.m. to 5:30 p.m. C.T. We are here to help during this transition.
When will my account information be migrated to the Inspira Financial platform?
Your account and all of its relevant information will be migrated to the Inspira Financial platform on Monday, Nov. 18, 2024.
Prior to this migration, a blackout period on all account activity will be required from Thursday, Nov. 14, 2024, through Sunday, Nov. 17, 2024. To avoid delays in transactions, you must submit all transactions by 5:30 p.m. CT on Wednesday, Nov. 13, 2024 to avoid delays in processing. Any transaction submitted after Wednesday, Nov. 13, 2024, will be processed after the migration on Monday, Nov. 18, 2024.
Will my historical documents be transferred to my new online experience?
No. Only your general account and transaction details, from Sept. 1, 2024 onward, will be transferred to your new online portal – not your historical documents, including statements and tax documents. Please download any historical documents you may want prior to Monday, Nov. 18, 2024, and the transfer of account information. After completing the migration of account information, QTC will begin decommissioning the current client portal.
Will banking delivery instructions need to be updated?
Yes, as part of your account moving to Inspira, there are new banking delivery instructions for checks, ACHs, and wires. This change is effective immediately and will provide a more streamlined and efficient experience for your deposits. It is important that you update your records accordingly and communicate these changes to any third parties, such as tenants and borrowers, that make payments to your account. Please inform them of the updated instructions as soon as you can to ensure a smooth transition. Download updated Delivery Instructions.
Will my current designated beneficiary remain as noted on my account(s)?
Yes, your current designated beneficiary as authorized on your account with QTC will continue to be honored by Inspira. Please closely review all beneficiary information and make updates, as necessary. To review your current beneficiary, log in to your QTC account online, and click on “Accounts” on the left-hand side. For each account, you can click "View Details” to see beneficiary information on the right-hand side under “Related Party.” To add or update the beneficiary information on any of your accounts, please complete and submit a Change of Account Holder form.
Will my online experience and login credentials change?
Starting Monday, Nov. 18, 2024, you will access and manage your account through a new online portal. (Link with be provided at a later date.)
Your username will still be valid in this new portal, but you will need to create a new password. Once you are on the login page, click New User to create a password and login to your account.
How will this transfer affect my investments and funds?
There will be no impact on your investments and funds during this migration. All existing investments will be maintained as they are currently, with no further action needed on your part.
Assets will not be retitled, but all assets purchased or transferred after the Sept. 3, 2024, transition date will need to be titled in the name of Inspira Financial Trust, LLC as custodian. Download retitling instructions.
When did my account transfer to Inspira?
Inspira became the successor custodian of your account on Tuesday, Sept. 3, 2024, as noted within the resignation letter mailed to each accountholder using the address on file.
Will the terms and conditions of my account change?
Yes. As part of the transition of your account to Inspira, your custodial agreement with QTC will terminate, and a new custodial agreement with Inspira will govern your account. This new custodial agreement, and important disclosures if applicable, was included in the notice you received regarding the transition and is also available below.
Are there any additional or changed fees associated with this transfer?
There are no additional fees associated with the transfer of your account to Inspira, and your current fee structure will not change at this time.
Inspira custodial agreements
- Traditional IRA custodial agreement and disclosure statement
- Roth IRA custodial agreement and disclosure statement
- SIMPLE IRA custodial agreement and disclosure statement
- ESA Coverdell custodial agreement
- HSA custodial agreement
